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Payment & Refund Information

Refund Policy

Clear and transparent information about cancellations, project payments, deposits, refunds, subscriptions, and third-party expenses at Tech3Space.

Last updated: September 12, 2026

Our approach to refunds

We aim to keep payment and refund terms straightforward. Because Tech3Space delivers customized digital services, refund eligibility can depend on how much work has been completed, whether third-party costs have been incurred, and the terms agreed for the individual project.

1. Overview

Tech3Space provides software development, web development, AI and LLM development, mobile application development, SEO, DevOps, consulting, and other digital technology services.

Because our services may involve dedicated development time, planning, infrastructure, third-party services, and customized deliverables, refund eligibility depends on the stage and nature of the project.

2. Project Deposits

A project may require an advance payment or deposit before development begins. This payment may cover project planning, technical preparation, design, development resources, infrastructure, or other initial work.

Once work has started, deposits are generally non-refundable, except where Tech3Space agrees otherwise in writing or where applicable law requires a refund.

3. Cancellation Before Work Starts

If a client requests cancellation before meaningful project work has started, Tech3Space may consider a refund of eligible unused funds.

Any amounts already spent on third-party services, domains, hosting, licenses, paid APIs, software, payment processing, or other non-recoverable expenses may be deducted from the refund.

4. Cancellation After Development Starts

If a project is cancelled after development, design, research, configuration, deployment, or other billable work has started, the amount already earned for completed work is generally not refundable.

Where appropriate, Tech3Space may provide completed project materials or source files corresponding to the amount of work paid for, subject to the applicable project agreement.

5. Monthly or Subscription Services

For monthly services such as SEO, maintenance, DevOps management, marketing, hosting support, or ongoing development, cancellation normally applies to future billing periods.

Fees for services already delivered during the current billing period are generally non-refundable.

6. First-Month-Free Offers

From time to time, Tech3Space may offer promotional services such as a first-month-free trial or introductory service period.

Free promotional work does not automatically create a cash refund entitlement. Any paid services, third-party costs, infrastructure expenses, or additional work outside the promotional offer may be subject to separate payment terms.

7. Third-Party Costs

Certain projects may require third-party services such as hosting, domains, cloud infrastructure, APIs, software licenses, payment providers, email services, advertising platforms, or other external products.

Third-party charges are normally subject to the refund policies of the respective provider and may not be refundable by Tech3Space.

8. Failed or Unsatisfactory Deliverables

If a delivered service has a material issue that is directly attributable to Tech3Space, the client should contact us promptly so that we can investigate and attempt to resolve the issue.

Depending on the circumstances, the appropriate resolution may include corrections, revisions, additional development, replacement work, or another solution agreed upon by both parties.

Refunds are not automatically provided solely because a client changes their mind, changes business requirements, dislikes a particular design preference, or decides not to use the completed work.

9. Client Delays

Project timelines may depend on the client providing content, credentials, approvals, feedback, access, specifications, or other required information.

Delays caused by the client do not automatically create a right to a refund. Projects may be paused or rescheduled where necessary.

10. Refund Request Process

To request a refund, the client should contact Tech3Space with the following information:

  • Client name and project details
  • Payment date and amount
  • Reason for the refund request
  • Relevant project or transaction information

We will review the request and determine whether the payment is eligible for a refund under the applicable project agreement and circumstances.

11. Approved Refunds

If a refund is approved, it will normally be processed through the original payment method where practical.

Processing time may depend on the payment provider, bank, card network, or other financial institution involved in the transaction.

12. Non-Refundable Situations

Unless otherwise agreed in writing, refunds generally do not apply to:

  • Completed and accepted work
  • Development time already used on a project
  • Non-refundable third-party purchases
  • Domain registrations and transfers
  • Hosting or infrastructure charges already incurred
  • Paid software licenses or API usage
  • Services already delivered during a billing period
  • Client-requested changes after approved work has been completed

13. Policy Changes

Tech3Space may update this Refund Policy from time to time to reflect changes in our services, business practices, payment methods, or legal requirements. The updated version will be published on this page.

Have a question about a payment or refund?

Contact Tech3Space with your project and payment details. We can review your situation and explain the applicable terms.

This Refund Policy is intended to provide general information about Tech3Space's payment and refund practices. Individual project agreements, invoices, proposals, or written contracts may contain additional or different terms.

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